Help with Open Independence apps

Contact us

Email openindependence@gmail.com and we will reply, typically within 2–3 business days.

To help us respond quickly, please include the app name, your device and operating system version, what you expected to happen, and what happened instead.

What we can help with

• Setup questions and how-to guidance.
• Bugs, crashes, and unexpected behavior.
• Accessibility barriers, including screen reader issues.
• Feature requests and feedback.
• Account, subscription, and data questions.

Accessibility support

Accessibility issues are treated as bugs, not requests. If something blocks you from using an app with a screen reader, magnification, voice control, switch access, or keyboard only, tell us and we will prioritize it.

Account and data requests

You can ask us to export or delete your data, or delete your account entirely. Email openindependence@gmail.com with the subject line “Data request” and the app name. We confirm requests before acting on them and complete verified deletions within 30 days.

Purchases and subscriptions

Purchases and subscriptions made through the App Store are billed and managed by Apple. Manage or cancel a subscription in your device Settings under your Apple Account, and request refunds through Apple. We are glad to help you figure out what to ask for.

Privacy

See our privacy policy and privacy choices for details on what we collect and how to control it.